• Connect Magazine PWN Vienna

How to Master Cultural Differences


Heaven is where the police are British, the cooks are French, the mechanics German, the lovers Italian and it's all organised by the Swiss. Hell is where the chefs are British, the mechanics French, the lover's Swiss, the police German and it's all organised by the Italians.

Culture is very much about groups, and a basic need of groups is to be able to communicate, both at a broad level and also at a deeper level of meaning. At this deeper level, words, actions, and things have a special and specific meaning for the group and it can differ significantly from one culture to the other. This is why mastering and understanding cultural differences is crucial, in various situations:

  • Professional level: building up a team with people from different nationalities and performing as a team.

  • Personal level: adjusting to life in a foreign country.

  • Societal level: effectively working with remote international teams in the COVID period.

Interactive talk with Kubilay Balci, Founder and Managing Director of the Lean Six Sigma Company Austria


At the November's Linkup & Learn edition, Kubilay Balci, Founder and Managing Director of The Lean Six Sigma Company Austria discussed the ins and outs of culture. He presented different strategies one can use to become better managers and leaders of a teams and understand the underlying cultural background of a person's behaviors.


What did we learn

  1. How to create awareness around two critical areas: time concept and communications for success in multicultural environments

  2. Discover a model to understand and compare different national cultures

  3. How to develop self-awareness


About the Speaker


Kubilay Balci is the Founder and Managing Director of The Lean Six Sigma Company Austria, and trainer and coach in the areas of strategy execution and continuous improvement. He has 20+ years of multi-industry, multi-discipline and multi-cultural business experience, gained in more than 30 countries. Prior to starting his own company, he held various leadership positions in General Electric, Mondi Group, and Western Union. Kubilay enjoys sharing experiences and regularly speaks at universities, symposiums and exclusive events. He also voluntarily supports Start-Ups in Austria, and in Turkey. Kubilay lives in Vienna with his wife and 2 sons aged 3.5 and 5.5. He is a Chemical Engineer, holds an Executive MBA degree, and is certified as Lean Six Sigma Master Black Belt and as Strategy Execution Facilitator. He speaks English, Turkish, and German.


www.theleansixsigmacompany.at